Hot tubs purchased online will be shipped directly from the factory within the 48 contiguous United States at the quoted price. Shipping of hot tubs generally takes 1-2 weeks once the spa leaves the factory. Standard delivery based requires access by tractor-trailer.
Please contact 1-877-289-7727 if your location isn't tractor-trailer accessible.
*Hot Tub deliveries to remote areas and islands may be subject to additional shipping fees*
Please contact Synergi spas at 1-877-289-7727 for more information on delivery to remote areas and islands.
Parts and accessories purchased online will be shipped via standard ground delivery with the shipping cost calculated during checkout. Delivery of parts and accessories generally takes 7-10 days from the online order date. Accessories purchased separately will be subject to shipping charges calculated at checkout.
We strive to ensure that your spa purchase is a positive experience, and in this light we want you to know what to expect after you purchase your new spa:
Backyard Delivery/Spot Delivery may be available as an option through the freight carrier in the United States in select zip codes, or by a local factory authorized service technician in other areas, for an additional fee. If the US freight carrier offers backyard delivery in your area, it will show up as an option at checkout.
Note: GE Financing as a payment method requires selecting the Backyard delivery option.
In case you are not in an area where the delivery company offers backyard delivery, then you may still be able to obtain backyard delivery through a local factory authorized service technician. Contact Synergi Spas at 1-877-289-7727 for additional information.
Hot Tub Delivery to locations outside the 48 contiguous United States may be available for an additional fee. Please contact Synergi Spas at 1-877-289-7727 to receive a quote prior to placing your order. Additional transit time may be required.