Conditions of use

Shipping and Delivery from HotTubsDirect

Synergi Spa™ Standard Delivery Terms:

Standard shipping via tractor-trailer, curbside delivery within the 48 contiguous United States is included in the quoted price*. 
No shipping to Alaska. No taxes charged for any states except PA and FL purchases.

Delivery to remote areas including islands will incur additional charges which are the responsibility of the buyer.
Please contact Synergi® Spas at 1-877-BUY-SPAS to receive a quote prior to placing your order.

Curbside Delivery provides delivery made to the curb at the end of your driveway.

  • Your street must be free of any obstructions such as low hanging trees and power lines and must have adequate access for a tractor-trailer.
  • Delivery agent will call to schedule a delivery appointment.
  • Driver will offload your item to the curb at the end of your driveway.
  • It is your responsibility to inspect merchandise prior to delivery agent's departure.
  • If the merchandise appears to be damaged in any way, please note the damage on the freight bill. This will aid in the return/replacement process or you may refuse the delivery.
  • Merchandise cannot be delivered without a signature.

Extraordinary delivery requirements will necessitate an additional fee to the carrier.

The estimated delivery time will be approximately 3 - 5 weeks from the time of order.

Delivery to locations outside the 48 contiguous United States may be available for an additional fee.
Please contact Synergi® Spas at 1-877-BUY-SPAS to receive a quote prior to placing your order. Additional transit time may be required. 

*Accessories included with the purchase of a spa will be shipped with the spa at no additional charge. Accessories purchased separately will be subject to shipping charges.

Synergi® Spas does offer certain spas for Rush Delivery where available and will be at a cost of $199.00. 
Rush Delivery means your spa will be placed immediately into production (which normally takes 5-7 business days) and will then be placed on the next available truck. With Rush Delivery you normally receive your spa 2 weeks ahead of standard delivery.


Synergi® Spas Accessories and Parts Standard Delivery Terms:

Synergi® Spas will offer free shipping on all parts and accessories orders placed at the time of purchasing a spa or on orders placed that are over $100.00. Any order under $100.00 will be calculated at the time of check-out, unless the order is placed in conjunction with the purchase of a spa (free shipping on orders placed with spa).

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